Vision & Missions
Vision
The company aims to become a leading provider of non-life insurance services for retail
customers by applying information technology and analyses to provide customers with
protection that meet their needs, aiming at bringing the maximum benefits to
customers, employees, trading partners, the society and shareholders.
Missions
1. Be a leader in automobile insurance, striving to grow through innovative automobile
insurance products and focusing on establishing TNI as the top-of-mind brand of customers for
automobile insurance products.
2. Impress customers with excellent services, by applying innovations, technologies and
digital applications to creating good experiences and positive impressions at various points such
as the headquarters, branches, Meet & Care service points, and the delivery of services at
accident sites.
3. Create values for each group of customers by giving excellent services that align with their
behavior and needs. Develop the operations further by building on the past experiences of
customers to enhance customer confidence and strengthen the loyalty of TNI’s brand.
4. Be an organization driven by achievements, through creation of corporate culture that
places emphasis on involvement of customers and on applying innovations to business
operations, along with planning for continuous employee development.