About us

Our History

Thanachart Insurance Public Company Limited is one of non-life insurance companies. The firm was established on October 7, 1997 under the government’s policy to be prepared for the country’s planned insurance liberalization. Established with the paid-up capital of 300 million baht, the company has been granted the licenses to operate all types of non-life insurance.

Presently under the umbrella of Thanachart Capital Group, Thanachart Insurance Public Company Limited provides all types of non-life insurance services. The firm enjoys its strong market position in the list of Thailand’s top-ten non-life insurance companies. In particular, the firm possesses extensive expertise in the motor insurance segment for which it is ranked among top-five insurers. Financially, the company’s financial position is solid; it has high financial liquidity, with the paid-up capital of 4,930 million baht, consisting of 493 million common shares at a par value of 10 baht per share. As of December 31, 2021, the company’s capital adequacy ratio marked at 1,292%, significantly above the minimum of 140% required by the Office of Insurance Commission. Hence, the company received the credit rating of AA- (Stable) from Tris Rating (data as of October 2021).

Thanachart Insurance Public Company Limited has a policy to offer a new style of non-life insurance services, with a focus on development of products and service innovations on a customer centric basis. The company’s innovative products are available in a wide range of sales channels, including brokers, bancassurance, telemarketing, walk in, the internet and etc. Furthermore, the firm’s branch offices and extensive service networks in major cities nationwide are always available to provide customers with the best services and experiences.

Target

The company emphasizes and is committed to provision of the best services for customers and initiation of new standards for the Thai non-life insurance business.

Vision & Missions

Vision

The company is committed to becoming a smart retail insurer with technology and data analytic. Furthermore, the company is also determined to design and develop contemporary insurance products and services in a bid to become an excellent insurer in the non-life insurance industry who will drive sustainable growth while maximizing benefits for customers, partners, shareholders and all employees.

The company will develop non-life insurance products and services to cover demand from all groups of retail customers amid rapid changes in their behaviors. Technology will be applied to data management in order to ensure systematic database and data analysis to support effective and modern usage of the database

Missions 

- Extension of business channels: The Company shall collaborate with partners in order to accelerate business growth and opportunities under new perspectives. In addition, sales channels will be expanded to provide customers with more convenient accesses to the company’s products. The company’s products are also available on digital platforms of the company’s partners, which should help expand the company’s business and attract new customer groups.

- Development of non-life insurance products: The Company’s insurance products are designed and developed to match consumers’ behaviors. A variety of products are presented, and new choices of products are also offered in order to fulfil changing demand from all customers under the most appropriate products pricing and customer segmentation.

- Enhancement of service quality: All services offered throughout the entire customer service journey are enhanced in order to ensure that best experiences are delivered to customers. In light of this, state-of-the-art digital technologies have been invested to support unlimited business expansion. Such technologies include the cloud system, the AI, and the collaboration with high-standard participating garages in order to deliver fast repair service with high quality.

- Increase customer’s service experience: The company provides services to ensure customers’ highest satisfaction. Customers are expected to be impressed by all service experiences, especially from all of the company’s services that are linked to, and thus available from, their familiar daily communication platforms.